“Now that the Refugee Information Processing System (RIPS) is free of charge, it is timely for all refugee legal aid organisations to standardise the management of refugee cases. We encourage all NGOs and law firms that represent refugees to do so.
We adopted RIPS at AMERA in Egypt early on. It did away with paper files that our office did not have room for and it meant that we could store our cases safely in the UK, which avoided the ever looming threat of the loss of refugee cases to police, fire, flood or theft.
Long before Refugee and Migrant Justice (the UK legal assistance service for refugees) went into administration or broke, RIPS had been incorporated with funding from Comic Relief into our case management at AMERA Egypt.
RIPS required lots of adaptation to the specific needs of AMERA Egypt and your organisation may require such adaptation, too. AMERA International now aims to raise funding for these costs that you may incur, so we recommend that you apply.”
Dr Barbara Harrell-Bond, AMERA International chair
“ Asylum Access is an organization dedicated to making human rights a reality for refugees. Around the world, we provide individualized legal assistance, engage in community legal empowerment and advocate to governments and institutions in order to ensure that refugees can access their rights to move freely, work lawfully and rebuild their lives.
Asylum Access now uses RIPS in all of our five national operations - Ecuador, Mexico, Tanzania, Thailand and Malaysia. Our staff and volunteers use the system to record details of our engagement with clients, including both our legal assistance and community legal empowerment programming. The use of RIPS been highly beneficial to the organization in allowing us to standardize our record keeping and monitoring practices, record detail-level information about each client and case, and ensure continuity of information between staff and volunteers. Perhaps most importantly, we have found Applied Network Solutions to be extremely responsive to our questions and concerns and very willing to customize RIPS to meet our needs. Their support and work have been key components of our success in using RIPS. ”